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overall rating 3.9 17 reviews
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Customer Experience
4.0
- Awesome 2
- Good 4
- Average 1
- Bad 2
- Terrible 8
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Value for Money
3.8
- Awesome 0
- Good 5
- Average 3
- Bad 0
- Terrible 9
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Claims Experience
3.4
- Awesome 3
- Good 0
- Average 1
- Bad 1
- Terrible 9
Terrible customer service ...
Customer over 7 years for two dog policies. Charging me over double cost of new policy customers. Don...
HORRIBLE
Have no idea what they are doing. Will do anything to avoid paying out on a claim. Poor service, no c...
Money well spent
We had Medibank pet insurance for our dog for over 11 years, only claimed a couple of times but alway...
Don’t waste your money
They are a useless company. They will do everything in their power not to pay out a claim. Every clai...
Older dos discriminated ag...
Have 2 dog insured by Medibank , or should I Say HAD 2 dogs insured,,,, I Just cancelled my 2 dogs m...
Pathetic and useless! Don'...
They like to take your money but don't pay you out even though the vet was kind enough to assist in f...
Like pulling teeth
Like to take your money but don't like paying out like pulling teeth they brake everything down under...
Pet Insurance Review
The worst pet insurance company that you could ensure your pet with. They will take your money but ...
Medibank Private Pet Insur...
I am unable to give any stars as I would rate this company very poor due to the fact that they never ...
This company is completely...
DO NOT USE MEDIBANK PRIVATE PET INSURANCE!! These people are completely useless. After having to s...
Helpful customer service o...
We purchased their Bronze Paw Cover that covers only accidents for our 2 dogs in November 2012. The p...
Only offer basic products ...
While shopping for insurance for my cat, I researched products offered by Medibank. They offer only b...
Excessive waiting periods ...
Three months ago, we purchased the Silver Paw Cover plan from Medibank for our cat. The purchase was ...
Claims process took 2 mont...
I have the Bronze Paw Cover for our dog, who broke his hind leg in a collision with a golf cart. We g...
Helpful customer service
Our dog is insured by medibank's Gold Paw Cover. Their customer service is quite helpful and till now...
Stay away from Medibank. 3...
I am waiting for nearly 3 months for them to settle a claim. Have called them close to 20 times and h...
Expensive but worth it
After comparing several plans, I purchased the Gold Paw Cover for my kitty 8 months ago. The plan is ...
Medibank Private pet insurance reviews
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