- Overall
2.3Overall
-
Customer Experience
1Customer Experience
-
Value for Money
5Value for Money
-
Claims Experience
1Claims Experience
Petmed review by Jenny Thorpe
Absolutely terrible claims service
The worst claims experience i've ever had and i work in insurance myself so i have had a lot of bad experiences.
They outsource their claims team to a call center in the Philippines who have no idea what they are talking about.
Extremely frustrating talking to people who have no clue.
Thanks for making a hard time even harder.
Did you like or dislike this review?
4.8
Overall Rating
5 reviews
- Awesome 2
- Good 0
- Average 0
- Bad 0
- Terrible 1
-
2.3
Absolutely terrible claims...
The worst claims experience i've ever had and i work in insurance myself so i have had a lot of b...
-
1.3
Unable to claim
Very dissaponted . I rang regards to my pet policy insurance is cancelled or not because I will have...
-
2.3
claim
My dog got injured at a dog park and i claimed within days of the vet visit and im so glad it wasn...
0 comments on this review
Login with
Register
Don't have an account?
Register nowLogin
Enter your email & password
Login with
Register
Register with Compare Insurance