- Overall
8.0Overall
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Claims Experience
9Claims Experience
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Value for Money
6Value for Money
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Customer Experience
9Customer Experience
Claims & Support handled beyond expectations
I have a number of insurance policies with Allianz covering Car and House/Contents. Their pricing for me has generally been competive, even when you might be able to get a 'special new customer' price elsewhere. Have had 2 claims both handled with a minimum of headache and really good support over the phone and in person. House was hit by hail within a couple of weeks of moving the insurance over, assessor made sure we checked everything out that was covered and found some things we hadn't noticed. At fault car claim in pretty unusual circumstances, 'are you OK, do you need us to call anyone for you?', well managed and timely settlement.
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