- Overall
2.0Overall
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Customer Experience
2Customer Experience
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Claims Experience
2Claims Experience
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Value for Money
2Value for Money
Worst insurance company!
I agree with the previous reviews, Avea is the worse insurance company! I had a car accident on a Saturday night but couldn't call them until Monday as they only operate Monday- Friday 9am-5pm. To make it worse, there is a minimum of 30-45 minute wait for them to answer the phone on every occasion I tried calling! This took up my entire lunch breaks, as I couldn't call after or before work hours. It took them almost 2 months to authrorise repairs on my car. Overall, worse experience.
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