- Overall
1.0Overall
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Customer Experience
1Customer Experience
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Claims Experience
1Claims Experience
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Value for Money
1Value for Money
Nightmare claims
They love to take your money. But except you to jump through so many hoops to make a claim.
Small accident by a listed driver hitting the garbage bin and causing damage to a front guard.
They wanted records of listed drivers that weren't even involved in the accident.
They are rude and make the whole process as unpleasant as possible.
I have mostly used NRMA and have never had any issues making a claim with them ever.
Only went with budget direct to save money at a time when money was tight.
Will never use them again.
Save yourself the headache and pay a bit extra and go through one of the bigger local insurers.
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