- Overall
8.5Overall
-
Value for Money
8Value for Money
-
Customer Experience
9Customer Experience
Great!
We recently had a fantastic experience with RACT in terms of our monthly payment. Recently I was unexpectedly was made redundant reducing our family income to one wage. The way our pay weeks fell our monthly payment was due at a really bad time for us. When we called to try and beg to have our payment date changed we couldn't have been met with a better response. We received sympathy and empathy and was given an extra 2 weeks to pay which made all the difference. Some companies would not have given us the time of day, but we spoke to a local that really looked after us. This has cemented our relationship with RACT and we wont be changing any time soon.
Did you like or dislike this review?
- Awesome 1
- Good 1
- Average 0
- Bad 1
- Terrible 1
-
1.0
Scammers.....avoid RACT
RACT insured the bridge outside my house. 8 months and it still hasn't been replaced. Car stuck ...
-
3.0
Unhelpful claims departmen...
I have had two interactions with RACT claims people this year(2016). In both instance I got told '...
-
8.0
Aussie Call Centre!
So nice to talk to someone local who understands your needs and prompts you to request the right cove...
0 comments on this review
Login with
Register
Don't have an account?
Register nowLogin
Enter your email & password
Login with
Register
Register with Compare Insurance