- Overall
3.0Overall
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Claims Experience
3Claims Experience
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Value for Money
3Value for Money
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Customer Experience
3Customer Experience
Unrealistic premiums for limited services
Their premiums are unrealistic and the services definitely don’t match up. We had to wait 4 months for a kitchen claim to be looked at and we were paid only $100 for a pipe repair work which cost us $550 to fix. Their staff is incompetent and you have to call them at least twice a day to initiate some response. Completely unprofessional.
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