- Overall
1.0Overall
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Customer Experience
1Customer Experience
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Claims Experience
1Claims Experience
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Value for Money
1Value for Money
Lies, lies, lies
Very convoluted claim process and even worse claim dispute process. Will not cover and "accident" outside of the very narrow criteria in PDS. IE, my 14 week old puppy was knocked unconscious by a falling object. As this occurred with the 30 day waiting period, RSPCA declared it "an illness" and would not pay. DO NOT USE ANY PET INSURANCE RETAILER UNDERWITTEN BY HOLLARD. The best one I found (and recommended by Vets) is Pet Plan, which is underwritten by Allianz (and no, I don’t have any affiliation with Allianz)
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1.0
untruth
They advertise 80 per cent back- lies- I had a bill for $750 and they paid $50 and that's not 80 ...
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1.0
Scam throw your money in t...
lying scam artist making profits, they don't cover hardly anything and claim every thing is pre exist...
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2.2
Distressing...They didn't ...
Paid premiums for 2 years. Dog had surgery with complications. 6 weeks later after 4 more surgeries w...
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