Petmed Jenny Thorpe
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Compare Insurance › Car Insurance › Car Reviews › Petmed
  • Overall
    2.3
    Overall
  • Value for Money
    5
    Value for Money
  • Customer Experience
    1
    Customer Experience
  • Claims Experience
    1
    Claims Experience
Petmed review by Jenny Thorpe

Absolutely terrible claims service

The worst claims experience i've ever had and i work in insurance myself so i have had a lot of bad experiences.

They outsource their claims team to a call center in the Philippines who have no idea what they are talking about.

Extremely frustrating talking to people who have no clue.

Thanks for making a hard time even harder.

Jenny Thorpe

22 May 2018, 13:51 PM

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Petmed review average
Petmed Petmed
4.8
Overall Rating 5 reviews
  • Awesome 2
  • Good 0
  • Average 0
  • Bad 0
  • Terrible 1
More Petmed reviews:
  • Petmed reviews
    Petmed
    Jenny Thorpe 22 May 2018, 13:51 PM
    2.3

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    1.3

    Unable to claim

    Very dissaponted . I rang regards to my pet policy insurance is cancelled or not because I will have...

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  • Petmed reviews
    Petmed
    Beth23 05 August 2017, 17:59 PM
    2.3

    claim

    My dog got injured at a dog park and i claimed within days of the vet visit and im so glad it wasn...

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