- Overall
2.3Overall
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Value for Money
5Value for Money
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Claims Experience
1Claims Experience
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Customer Experience
1Customer Experience
Petmed review by Jenny Thorpe
Absolutely terrible claims service
The worst claims experience i've ever had and i work in insurance myself so i have had a lot of bad experiences.
They outsource their claims team to a call center in the Philippines who have no idea what they are talking about.
Extremely frustrating talking to people who have no clue.
Thanks for making a hard time even harder.
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4.8
Overall Rating
5 reviews
- Awesome 2
- Good 0
- Average 0
- Bad 0
- Terrible 1
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2.3
Absolutely terrible claims...
The worst claims experience i've ever had and i work in insurance myself so i have had a lot of b...
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1.3
Unable to claim
Very dissaponted . I rang regards to my pet policy insurance is cancelled or not because I will have...
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2.3
claim
My dog got injured at a dog park and i claimed within days of the vet visit and im so glad it wasn...
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