- Overall
3.0Overall
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Claims Experience
3Claims Experience
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Value for Money
4Value for Money
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Customer Experience
2Customer Experience
Prosure Pet Insurance review by Poor_service11
Poor customer service and long wait on calls
Poor customer service. Long waits on calls. Payout on claims takes an eternity. The only consolation was I got my claims back.
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Overall Rating
4 reviews
- Awesome 0
- Good 1
- Average 0
- Bad 1
- Terrible 2
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1.0
Terrible claims service
They are super efficient when collecting money. Couldn't say the same about their service when making...
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1.0
Terrible customer servic w...
Terrible service. Phone not answered in a timely manner, my claim was rejected because my dog was inj...
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3.0
Poor customer service and ...
Poor customer service. Long waits on calls. Payout on claims takes an eternity. The only consolation ...
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