- Overall
3.7Overall
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Claims Experience
3Claims Experience
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Customer Experience
4Customer Experience
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Value for Money
4Value for Money
Real Insurance review by simplyred1
Did not pay claim
Having been with them for 3 years I went to make a claim but was told they would not pay out. My dog needed lifesaving surgery on a Sunday but because I did not notify them first, I had to pay the full vet cost myself which was around 4000 AUD!! Felt terribly cheated. And yes, definitely looking for another insurer.
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7 reviews
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1.0
Umbrella Clauses Can't Can...
They won't let you cancel if you have received claims. They also have a tiny clause in there that eve...
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1.0
Terrible customer service
My Dog had pimples due to overfeeding when he was a pup. 2 years later Real would not cover due to a ...
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1.0
Real will not cover dogs p...
Real will not cover the cost of my dog's condition stating that is was pre-existing. Surgery is a few...
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