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overall rating n/a 7 reviews
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Customer Experience
N/A
- Awesome 0
- Good 1
- Average 0
- Bad 1
- Terrible 5
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Value for Money
N/A
- Awesome 0
- Good 1
- Average 0
- Bad 1
- Terrible 5
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Claims Experience
N/A
- Awesome 0
- Good 0
- Average 0
- Bad 1
- Terrible 5
Umbrella Clauses Can't Can...
They won't let you cancel if you have received claims. They also have a tiny clause in there that eve...
Terrible customer service
My Dog had pimples due to overfeeding when he was a pup. 2 years later Real would not cover due to a ...
Real will not cover dogs p...
Real will not cover the cost of my dog's condition stating that is was pre-existing. Surgery is a few...
Did not pay claim
Having been with them for 3 years I went to make a claim but was told they would not pay out. My dog ...
Con men. Terrible customer...
Con men. When my son moved overseas, I took care of his dog. But when it was time to renew, the staff...
So far so good
So far so good, but I haven’t made a claim yet. I am a bit concerned by the reviews of them by other ...
Appalling customer service...
Wanted to cancel my policy but no answers from calls, waited 30 mins on 4 ocassions. So I tried to us...
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