
- Overall
8.3Overall
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Claims Experience
10Claims Experience
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Value for Money
7Value for Money
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Customer Experience
8Customer Experience
Never rejected a claim
I've had RSPCA pet insurance for about 7 years (my kelpie is now 15) and it's been pretty good - they have never rejected a claim. She was diagnosed with kidney disease, arthritis and now water diabetes, so is on ongoing medication (not cheap). My only gripe is they have reduced the percentage claimable from 75% to 70%. And filling in a hard copy form & receiving a cheque is tedious - direct deposit would be far more efficient. I'll be signing my next dog up when she's old enough (wouldn't bother for a youngster). My vet is also happy as he can treat pets as necessary, since insured owners are better able to afford they treatment they need.
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