- Overall
1.0Overall
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Customer Experience
1Customer Experience
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Claims Experience
1Claims Experience
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Value for Money
1Value for Money
APPALLING!!
Worst customer service. Lost my luggage, in June! Ended up getting it back last month (end of nov) but Allianz kept pushing it back I gave them all the evidence in the world that my luggage was lost and kept my patience. Thought my luggage wasn't going to come I replaced most of my items which were worth about $10,000. And Allianz did absolutely nothing but buy time. I have them every little piece of evidence they required. I Will never ever recommend them to anyone. My partner has also changed car insurance companies from Allianz due to this appalling customer service. I am now $10,000 out of pocket due to their poor behaviour and customer service.
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