Insurance reviews
Get the lowdown on Australian insurers by reading insurance reviews and customer ratings. Better still write a review to have your say!
Customer insurance reviews
Get the lowdown on Australian insurers by reading insurance reviews and customer ratings. Better still write a review to have your say!
Great cruise insurance
I cannot believe all the terrible complaints.
I used to always have top comprehensive with a well...
Easy, fast, reliable
1Cover is easy to book and clear to understand. In comparison with other Companies, 1Cover gives you ...
Second stress free claim e...
Have just completed my second claim with 1Cover, for a missed cruise port call, ironically on the sam...
Great customer service whi...
Great customer support whilst overseas when making a claim but as soon as I returned home to finalise...
Good service
After returning home, I made a claim resulting from an injury. The process was easy and quick. Great ...
Great insurance company
The second time used 1Cover insurance company for my family's travel overseas, and unfortunately ...
Dont die!
4 months ago, my best friend and his wife travelled to Canada for my wedding where his wife unexpecte...
Cancelled Cruise Refund
I had to cancel a 10-day cruise from Sydney up the coast to Port Douglas last October 2023, due to th...
Support for unexpected cla...
Hubby and I both got chest infections while on holiday in Bali. We received great service from 1 cove...
Best Value for Money Insur...
I always use 1Cover when I'm travelling both nationally and internationally. It's way cheaper...
Easy purchase
Easy to purchase. Clear to know what is covered. And able to get an insurance
To cover multiple c...
Quick and easy
Zoom was easy to sign up with and well needed travelling to Bali. Two of us needed medical attention ...
Responsive Service
Zena and the team at Zoom responded straight away. They were helpful and always kind. They provided c...
Great cover and prompt ser...
We would like to thank 1Cover for their help in resolving our Insurance. In all the years we have tra...
Outstanding Service
HI your service is outstanding your settlement was fast i will defiantly use 1cover again. Thank you ...
The ONLY insurance cover y...
We have been dealing with 1 Cover insurance for many many years now and they are the only ones we tru...
Ghosted me after filing a ...
Total scam. They refuse to even reply to my claim after a full week. Every menu on their website was ...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Great service
I needed to make a claim for medical expenses after stepping on something in Thailand. The claims pro...
Reliable Travel Partner
I have used 1Cover for all my trips in last 12 years and never experienced any problem with communica...
Excellent Claims Experienc...
Unfortunately we had to cancel our trip a couple of months before departure because of a sport injury...
ZERO TWICE
IF something is taken from your vehicle, you are not covered. At all. Zero. Our hire car got broken i...
Any excuse not to pay you
My headphones were stolen from my bag while I was travelling on an overnight bus. The bag was in an o...
Never got ANY response on ...
We have been purchasing this insurance for years. Recently we submitted our first claim but NEVER got...
Very fast and easy
Just finished taking out my travel insurance with Fast Cover.
It was very fast and easy.
Thei...
I Cover passes the test wi...
Being hospitalised for the first time in an overseas country was an unsettling experience, however th...
Check the small print
I did not read the small print and was caught out on a medical claim where I needed a doctor's Re...
Didn’t pay
I had a massive stroke while I was in Canada and I was in hospital recovering for 2 1/2 months the ho...
Very friendly and efficien...
I had a seizure on the plane going with the family to PNG - I had no choice but to turn around. 1Cove...
Claim procedure
My wife had serious stomach pain when on holiday in Spain during March 2023. We called InsureandGo on...
Don't wanna pay
I started my claim on June 15. I uploaded all documents when I started the claim. 3 times they asked ...
Excellent Care and Compass...
After coming into trouble on the Kokoda Track I had to call for assistance. 1Cover where incredible. ...
Knowing you have 1Cover wi...
I have been using 1Cover travel insurance for many years now, both for domestic and international hol...
Worst company to use
No use getting travel insurance when they deny all claims anyway; really wish we used a more reputabl...
1Cover Claim consultant - ...
I have held many travel policies and luckily enough have never had to lodge a claim, until now. We we...
Such a quick and easy clai...
I'm so happy with my 1Cover travel insurance experience. I lost my phone while travelling and 1Co...
Happy to take money
No service when I made a claim.Still waiting months later.Travel company paid their share and Insure ...
Friendly, supportive staff...
Have been a 1Cover client for many years. First time I have needed to use the company for anything mo...
Appalling
I will never choose this insurance company again. I submitted my claim almost a month ago. They calcu...
Covid Benefits
Great comprehensive cover which includes covid benefits, with all that it's priced competitively....
Very happy
Fortunately I haven't had to claim, but 1Cover are always easy to deal with and easily the most a...
Good experience
I had good experience during my New Zealand trip and I have felt safe and secured with the insurance...
FINE PRINT ONE
If you hire a car, they will not pay any damage amounts or excess "unless you take out FULL comprehe...
Do not use this company !
They are the worst.
They are happy to tell you how you will be covered for delays and expenses in...
Worth the cost
Having this product on our holiday just gave us confidence to go overseas again. Bali was our destina...
My experience with Mediban...
I had very bad and stressful experiences with the Medibank private travel insurance. I don’t recommen...
My claim was dealt with in...
My claim was dealt with in a very timely and efficient manner and I was very satisfied with the resul...
Travel Insurance Scam
I purchased Insurance Cover from Tick a week after the pandemic was declared. With travel bans in pl...
GOOD
your writing skills are commendable, this article is very intellectually framed and written exactly t...
Trip to Bali, two grandpar...
We found 1Cover easy to deal and most helpful whilst we were in Indonesia after suffering with some B...
Absolute Dogs
These people are absolute dogs. Don’t care about you or your situation. Took over 6 weeks to resolve ...
joke of a company didnt he...
had a legitimate emergency overseas where i could have died and no choice to have surgery which cost ...
What’s the point?
Flight delayed twice and stranded between home and our destination.
Policy states that depo...
Everything good
Taking out the policy was quick and easy I didn’t know how they go with claims as I have always been ...
Bloody atrocious
Absolutely abysmal service, this company should be ashamed of themselves, not paying out reasonable, ...
Uk, Europe holiday
I was lucky enough that I didn't need to use it. What I would have like is an insurance cover wit...
Does not come through when...
A full week of delayed baggage, and 1Cover expects me to spend half my holiday finding receipts for i...
Terrible product
We got super sick whilst away, I went to the doctor - got a certifcate - and they rejected out of han...
Wow, happily surprised by ...
I have never claimed on travel insurance before and was pleasantly surprised by how easy the process ...
COVER FOR COUPLE TO SINGAP...
After a heart attack in late 2020, we realised that getting affordable insurance for the trips we lov...
Very impressed with outcom...
We thank you for supporting us though the claim process which was easy, and your staff were very help...
Do not use Wise Traveller
Stay away from this company !! Claims are a nightmare .. lost luggage, flight cancelled, paid for new...
Cruise cover
Very easy to get insurance and great value for money .
I will be back when I go on my next cruise...
Horrible experience
We all know travelling during this 'COVID era' is a nightmare and to be adaptable during chan...
Have not responded to my 3...
Lost my luggage going to Fiji. They asked for a silly amount of paperwork then i submitted it all and...
Claim procedure
My wife had serious stomach pain when on holiday in Spain during March 2023. We called InsureandGo on...
WORST INSURANCE EVER! DO N...
Never ever again will I use tick insurance!! I should have known when it was impossible to contact th...
Appauling customer service...
I have spent over a month trying to get a reply from Itrek. You can't call them and emails don...
Reliable Travel Partner
I have used 1Cover for all my trips in last 12 years and never experienced any problem with communica...
HORRIBLE Experience
I submitted a claim in Dec2022 which was meant to be straight forward and I was promised that my clai...
Claim deductions false Sta...
My car was damage in my driveway br drunk drive at the middle of night. I have full copy of incident ...
Excellent, affordable cove...
I always get 1Cover when travelling - haven't claimed yet, so can't comment on that, but they...
Australia's Leading SC...
We had an International policy through Commonwealth Bank with this Cover-More, travel and hospital co...
Quick Assessment
My claim was assessed quickly with a favourable outcome covering all my costs minus the excess, was a...
Coverless
Refused emergency assistance when my bag was stolen late at night with cash, credit cards, passport, ...
Didn’t cover what they wer...
Waste of money. Didn’t actually cover my claims but gave me $30 for disruption to travel. I’m out $90...
Only company to not refund...
Complete country shut down insure and go with the only company do not refund or credit. They have off...
Waste of money never again...
Allianz refused our trip cancellation claim despite telling us we had grounds for a claim when I phon...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Easy and straightforward
Easy online, straight forward process, value for money. Not complicated, reliable, offering suppor...
Still waiting for feed bac...
Until I receive feed back which travel agentThey are saying it will be 10-12 weeks before we can pro...
Claim for stolen goods fro...
Throughout the claim 1Cover were fantastic. Very helpful and supportive through the claims process. M...
I was severely injured ove...
I was hit by a car in Budapest a couple of years ago on the last day of my holiday. I suffered a brok...
Worse than having none
This is under written by Tokyo Marine who refuse every claim automatically. You pay for insurance wh...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
not worth the paper it'...
Stayaway!! This travel insurance is not worth the paper it's written on
Airline cancelle...
Competitively priced
I found 1Cover easy to sign up for and very competitively priced. It gave me peace of mind while trav...
Disappointing experience
Total waste of money. We had to cancel 2 trips due to a serious health condition, insurance was not u...
Easy and fast claims
I’ve claimed 2 times with 1Cover, 5 years apart. Both times the process was easy, the answer was fast...
Very pleased
I taken out 1Cover travel insurance many times. Every time I've need to claim they have been fant...
Hardened business practice...
Recently bought three months insurance had to return in a week no known reason to make a claim family...
Great experience
Affordablepremium excellent service easy to claim . I would recommend highly to travelers . Very good...
Highly recommend
I had a great experience with 1cover. Anthony always kept me well informed and I was happy with the o...
Shouldn't review unles...
It is impossible to give a rating on a product you haven't used. This is only possible if you'...
Value for Money Insurance ...
I have insured my travel on a number of occasions with 1 Cover, but have never made or had to make a ...
Great travel cover
1 cover has always been our choice for travel insurance and they have a good range of policies to cho...
Loss of personal luggage
The team at 1Cover were so helpful with my claim and correspondence regarding my claim was constant. ...
Excellent service from sta...
On the day we were due to fly out to Europe my husband was bitten by a white tail spider and ended up...
Fast quote and easy to und...
Very easy to understand travel insurance for a trip I had to Europe. Getting a quote was very fast so...
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