Budget Direct Nev Jan

Overall
1.0
Overall
Value for Money
1
Value for Money
Claims Experience
1
Claims Experience
Customer Experience
1
Customer Experience

Budget Direct review by Nev Jan

Use another insurance company

Budget Direct refused our claim due to our son being diagnosed with a major health issue and his specialist asking us to postpone our holiday as he would need our care. Were informed that this was under general exclusions.We have a letter from his specialist stating this.

Nev Jan

20 March 2019, 10:57 AM

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Thank you for your feedback regarding your claim. We are sympathetic to the circumstances that lead to your claim and we would like you to contact us via our website or on 1800 789 924 so we can then review your feedback and claim further.

Reply from Budget Direct representative 21 March 2019, 12:40 PM

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Budget Direct review average

5.2

Overall Rating 69 reviews

Awesome 12
Good 0
Average 0
Bad 7
Terrible 44

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Nev Jan

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Absolute Dogs

Bloody atrocious

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