- Overall
2.5Overall
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Customer Experience
2Customer Experience
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Value for Money
3Value for Money
Misleading deceptive sales to win new business
Hi, i have got caught to this mob after seen their tv ads. A 55 year woman sent a letter from BUDGET DIRECT saying $1000 will be charged to the excess if i drive more than $5000 KM. the policy was NOT CHEAP NOR WAS IT DISCOUNTED. after joining i was sent this letter in the mail . So in othrr words paying a $600 excess and a futher $1000 , what a joke??? I have my home content policy , roadside assistance and 1 investment home. MY VISA CARD WAS RETAINED WITHIN THE BUDGET DIRECT SYSTEM FOR AUTOMATIC RENEWALS WITH NO PERMISSION AT ALL.
quick to take your money and nil service and if a CLAIM is made they may give you hell on earth... IS BUDGET DIRECT WORTH THE MONEY YOU PAY. NIL CUSTOMER LOYALTY AND SUPPORT.
SHOP AROUND PLEASE...
1 comments on this review
DO NOT GET CAUGHT UP ON THE FAKE MISLEADING TV ADS. ACCC IS NOW BEEN SENT MANY COMPLAINTS AND THE FRAUDS MUST BE EXPOSED...
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