- Overall
10.0Overall
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Customer Experience
10Customer Experience
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Value for Money
10Value for Money
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Claims Experience
10Claims Experience
Brilliant service - quick, easy, friendly & hassle free
HIGHLY RECOMMENDED!
I used Fast Cover Travel Insurance for a trip to Queenstown, New Zealand in July 2013 for a ski trip.
Being a 31yo female from Sydney, there were lots of options, but I had received good reviews and checked out their website.
The website was easy to use, and easy to get a quote. The ability to add extra snow protection was great - and was only a small additional fee, that gave me LOTS of cover.
There were a choice of easy-to-understand policies which were really comprehensive and great value for money.
Unfortunately, I had to make a claim after my flights cancelled due to snow in New Zealand. I called them up straight away (after hours on a weekend) and their friendly claims team were helpful an professional and gave me all the information I needed.
Upon submitting my claim on my return my claim was paid promptly and without any questions or hassles.
I had such a great experience, that I've just purchased travel insurance again from Quick Cover Travel Insurance for my next holiday and feel very assured knowing that if anything goes wrong (hopefully it wont), that I will be taken care of once again.
HIGHLY RECOMMENDED!
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