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- Overall
1.0Overall
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Customer Experience
1Customer Experience
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Value for Money
1Value for Money
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Claims Experience
1Claims Experience
RAC Gadget Cover - TERRIBLE
- Lost my original claim
- Delays in replying to my second claim
- Ask for unreasonable information.
After I provided proof of my purchase, IMEI number, police report, proof of address and more I was told that as I did not have a letter from the original purchaser of the handset (of which was impossible to get as I bought it second hand) I was told that they could not process my claim.
- They will find any way possible to not help you with your claim.
- DO NOT BOTHER to get this cover unless you have done 1 week prep to gather all of the information about your phone. REGARDLESS it is not worth the hassle as the customer service is laughable.
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