Damaged Ski Jacket

Although the claims process was simple, and thankyou for that, I was disappointed that the garment, which was new (in the sense that it had been worn only a handful of times since the recent purchase) was depreciated so much, by you. I undeserved that depreciation is probably standard practice but if you had seen the garment you may have thought twice.

Thankyou for the opportunity of providing feedback.

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