Claim for Additional Emergency Expenses declined

Did not cover Additional Emergency Expenses claimed for change in flight to Brisbane due to ship late returning to Sydney because of a medical emergency. I had taken out the top/gold cover, waived the excess and included natural disaster and was told I was fully covered. Tick only pay if the delay was due to riot, strike or civil commotion, so really not worth the money. I’m glad my claim wasn’t for something serious, cause they would find some way of getting out of paying. I went through the Internal Dispute process and was declined again just in time for Christmas. $559 out of pocket, to save a fellow passengers life.

Did you like or dislike this review?