Not worth the paper it was printed on

Refused to pay on the basis that I was stuck in Norway but our government had declared it a No Travel zone! Hello?! I was travelling when the pandemic struck, that's what insurance is supposed to be for!

"Your original trip was through a country or area included on the list of countries not recommended by the Australian Government through the smart traveller website on 18 March, your claim falls under the general exclusion applicable to all sections of the policy. Therefore, we unfortunately cannot cover your prepaid expenses."

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