Lied on phone and denied reasonable claim

I asked on phone about the policy and cover and was told I would be covered for all journey, which turned out to be a lie. After purchasing, luggage goes missing for four days and I incurred some expenses. Kept it cheap ($80) and they refused to pay on some very obscure policy clauses based on they only cover up to point of getting on final flight. If it is late or luggage not loaded, the insurance doesn't cover (apparently). Once I tried making claim, I was just getting copy paste from offshore drones and I eventually gave up.

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