Stolen iPod not covered

What’s the point in taking out insurance if it doesn’t actually cover your belongings when they are stolen?!? I thought I had done everything Woolworths had asked of me. I filled out the police report within 24 hours and got a written report from the owner of the hostel. I have original receipts of my ipod that was stolen from my ‘locked’ hostel room. But apparently because it was not locked away in a safe within the room, it is not covered. I will not be taking out insurance with Woolworths again!

Did you like or dislike this review?