Call centre was horrendous

The call centre was absolutely shocking. Couldn't hear due to the overseas delay. Giggling, loud girls in the background made it even worse. The girl could barely speak English and she couldn't understand some very basic language. Asked me inappropriate/not relevant questions ("Who was my son with" ???????) and overall just seemed mega dumb. Let's see if they pay up. I'm not holding my breath. Should have spent more and gone to AAMI. Unprofessional, horrific call centre.

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