- Overall
1.0Overall
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Customer Experience
1Customer Experience
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Claims Experience
1Claims Experience
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Value for Money
1Value for Money
AAMI does not honour their PDS!
AAMI have denied my insurance claim based on an irrelevant exclusion in their PDS. According to AAMI, they do not cover a stolen car claim if the car was for sale at the time it was stolen! This is contrary to their PDS (which logically excludes cover AFTER the car has been sold) and should go as a fair warning to anyone considering AAMI as an insurer. They have been slow to acknowledge and process the clam and continue to draw it out as long as possible. I am now being forced to go to AFCA for a fair outcome.
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