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- Overall
4.3Overall
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Customer Experience
1Customer Experience
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Claims Experience
6Claims Experience
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Value for Money
6Value for Money
Coles Insurance review by Alison Kay
Down down for level of service
Average wait time on hold was 40 mins. Dont be fooled by leaving a message cause i left 3 at different days and never got a callback. Tried to charge me more for excess etc. Then took out too much off my claim and i had to email about 6 times for them to refund then got no email or letter back. Worst insurance ever.
Cheap for a reason. .cause they are c**p...
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