- Overall
5.6Overall
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Customer Experience
8Customer Experience
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Claims Experience
5Claims Experience
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Value for Money
4Value for Money
NRMA review by Pamela
Happy in the end
Someone broke into my car and it cost a few hundreds dollars to get a window replaced. But because it was below my excess they were not going to give me my money back. After 3 calls and 4 emails I did get reimbursed which was good. My claim went to a case manager pretty quickly too.
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