ureliable, horrible and dishonest

Terrible customer service, terrible the amount of mistakes, misinformation which were provided and the time I had wasted on phone to get responses which turn out to be wrong ... endless!They have many hidden rules that come up all of a sudden and take you by surprise; Many emails to them get lost , they even do not process many of the phone call requests I would give them a zero star - if could, they caused me so much stress ...In my opinion they should be banned as a provider.Terrible health fund, look for something else.Warning: they have been purchased by NIB in approx 2017 so do not be surprised if you get same horrirble service with NIB

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