highly disappointing

My experience with CBA Insurance has been highly disappointing. I invested thousands of dollars over the years, expecting support in times of trouble caused by storms or leaks.

The company employs questionable practises by collaborating with fake builders who seem to benefit from a partnership with this dubious insurance provider.
Their assessment reports consistently blame issues on "lake of maintenance or tear and ware," a dubious reason that lacks transparency and fairness.
I filed two claims, and both were met with the same unfavorable outcome, attributing the problems to maintenance issues or wear and tear.

The first claim forced me to personally spend $21,000 to fix the problem.
Even after patiently waiting for two years for the second claim, it yielded the same result, showcasing a lack of commitment to customer satisfaction.
It's disheartening that CBA allows such practises in its insurance division, tarnishing the bank's reputable image.

I strongly advise others to steer clear of this company, as it appears to engage in practices that can only be described as robbery.

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