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overall rating 5.0 35 reviews
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Customer Experience
5.1
- Awesome 7
- Good 10
- Average 2
- Bad 0
- Terrible 16
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Value for Money
4.9
- Awesome 7
- Good 7
- Average 4
- Bad 1
- Terrible 16
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Claims Experience
3.7
- Awesome 3
- Good 3
- Average 0
- Bad 0
- Terrible 14
highly disappointing
My experience with CBA Insurance has been highly disappointing. I invested thousands of dollars over ...
Terrible in all aspects
If I could make a selection less than 1 I would of. Have been terrible in all aspects. Claim going ...
Comminsure spends more to ...
We had a legitimate claim a few years ago following an unprecedented rain event for my 25 + years...
Worst insurance i ever dea...
Bad cusfomer servive. And worst after sales service. I would not recommend this vompany. Have been wa...
Worst insurance i ever dea...
Bad cusfomer servive. And worst after sales service. I would not recommend this vompany. Have been wa...
Buyer Beware
This is the worst experience of insurance I have EVER had. I had one claim, comminsure would not pay....
Recent claim
I had water gushing from a water pipe inside a tiled area of a spa. The water run down to the floor o...
Satisfaction
Easy to communicate with as they are 24hrs on the phone and conveniently at the Commonwealth Bank bra...
Very easy and hassle free ...
I have been with CommInsure for nearly 2 years now and have been very happy with them. Being an exist...
Contents cover review
Good solid contents policy offering extras as standard features. Had some resistance when claiming du...
Buyer Beware
After waiting on the phone for over 30 minutes to make a claim after the recent devastating storm tha...
house insurance
They paid one claim with no issue, but also offer no real service. They just take the money and nothi...
Customer loyalty
I have several insurance policies with Comminsure and because I have been a loyal customer and I have...
Dependable
A big brand insurer with a dependable/secure feel, despite somewhat underwhelming service and questio...
Home Insurance
After speaking with the team at Comminsure regarding an assessor to come to our home and decide wheth...
Home and contents
Comminsure has great service but it is quite expensive.
I like the visibility and convenience of ...
Fantastic
I have comminsure I've never had a problem so far I haven't had to claim as of yet but whenever I rin...
More cover for less money
I have recently been shopping around for a new house insurance, but despite lots of research comminsu...
Fantastic company
Fantastic guys, really good stuff
Amazing service!
An amazing service where they treated me like a real person and not a number.
Comminsure have OK service...
I think Comminsure services are okay, I have taken their home insurance but haven’t had to make any c...
Stay away from CommInsure
Been with them for 3 years now. Made my first claims a couple of months back and got rejected. The re...
Have not had any problem w...
Have not had any problem with the company yet. No claims, no reimbursements, no issues overall, and h...
Unhelpful, rude and poorly...
Rude customer reps. Unhelpful and poorly trained. They sound all nice and friendly until you tell the...
Extremely politce and pati...
My parents’ home was recently broken into and expensive electronics were taken. They were completely ...
Very incompetent staff
Incompetent staff. Had to correct errors on my policies 3 times before they got it right. The first t...
Had to wait 6 months to ge...
Made a claim and had to wait for 6 months before I got my money back. The money they paid was couple ...
Appalled by their lack of ...
I filled the online claim form for waited 5 days but haven't gotten a response from them. I had to ca...
Increased premium by more ...
I am not using Comminsure ever again and I am not going to bother about details. Their premium went u...
Claim approved within a we...
Am so glad I took the home insurance plan from Comminsure. There were some drunk people that threw a ...
Good service and quick to ...
Have never had an issue with Comminsure. The service provided has always been good and they follow up...
Thoroughly impressed with ...
I just took your home insurance policy for the first time. Just wanted to say thank you so much for y...
My premium increased by 15...
The initial rate for my home cover was very good, but this year my premium increased by almost 15%. I...
Extremely helpful claims s...
At renewal, I called Comminsure to discuss my home insurance policy. I hadn’t interacted with them un...
Impossible to reach custom...
So hard to get through to the customer service on the phone. Constantly on hold. Do not bother leavin...
CommInsure home insurance reviews
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