- Overall
7.0Overall
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Customer Experience
7Customer Experience
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Value for Money
7Value for Money
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Claims Experience
N/AClaims Experience
Medibank Private review by drlong2
Excessive waiting periods for some benefits
Three months ago, we purchased the Silver Paw Cover plan from Medibank for our cat. The purchase was made online and we didn’t experience any trouble during the process. The plan is suitable for our needs although the 6 month waiting period for cruciate ligaments injury seems excessive.
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Medibank Private review average
3.9
Overall Rating
17 reviews
- Awesome 3
- Good 3
- Average 1
- Bad 1
- Terrible 9
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1.0
Terrible customer service ...
Customer over 7 years for two dog policies. Charging me over double cost of new policy customers. Don...
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1.0
HORRIBLE
Have no idea what they are doing. Will do anything to avoid paying out on a claim. Poor service, no c...
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9.0
Money well spent
We had Medibank pet insurance for our dog for over 11 years, only claimed a couple of times but alway...
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