- Overall
9.0Overall
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Claims Experience
10Claims Experience
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Value for Money
7Value for Money
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Customer Experience
10Customer Experience
Money well spent
We had Medibank pet insurance for our dog for over 11 years, only claimed a couple of times but always a quick easy hassle free process. She was recently diagnosed with cancer and we spent over $2000 in tests and scans, Medibank paid 85% of the bills and was great not stressing about how much everything will cost and we could just focus on diagnoses and treatment. We were paid bank within a couple of days of the claim being lodged. Reading the poor reviews is frustrating as it’s all common sense to why you got a poor outcome eg- can’t claim on preventable treatments such as tooth decay, or Medibank needing All vet details When making a claim- this is stated when joining to ensure there was no pre existing conditions. Conclusion is yes you pay a lot of money for pet insurance, you hope you never have to use it but when you do your glad you had it as vets can be seriously expensive and you dont ever want to Put a price in your loved ones health
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1.0
Terrible customer service ...
Customer over 7 years for two dog policies. Charging me over double cost of new policy customers. Don...
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1.0
HORRIBLE
Have no idea what they are doing. Will do anything to avoid paying out on a claim. Poor service, no c...
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9.0
Money well spent
We had Medibank pet insurance for our dog for over 11 years, only claimed a couple of times but alway...
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