- Overall
1.0Overall
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Customer Experience
1Customer Experience
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Claims Experience
1Claims Experience
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Value for Money
1Value for Money
Terrible customer service towards long standing customer
Customer over 7 years for two dog policies. Charging me over double cost of new policy customers. Don’t look after long standing customers. Disgusting customer service. Rip off. Cut and paste email customer responses. Don’t actually take time to read Customer over 7 years for two dog policies. Charging me over double cost of new policy customers. Don’t look after long standing customers. Disgusting customer service. Rip off. Cut and paste email customer responses. Don’t actually take time to read customer emails probably and respond appropriately. customer emails probably and respond appropriately.
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1.0
Terrible customer service ...
Customer over 7 years for two dog policies. Charging me over double cost of new policy customers. Don...
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1.0
HORRIBLE
Have no idea what they are doing. Will do anything to avoid paying out on a claim. Poor service, no c...
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9.0
Money well spent
We had Medibank pet insurance for our dog for over 11 years, only claimed a couple of times but alway...
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