- Overall
3.7Overall
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Customer Experience
3Customer Experience
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Claims Experience
3Claims Experience
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Value for Money
5Value for Money
Medibank Private review by aBoredstone
Stay away from Medibank. 3 month wait for claim
I am waiting for nearly 3 months for them to settle a claim. Have called them close to 20 times and have gotten various responses ranging from 'your claim is already settled' to 'we haven't received the documents.' I will recommend all to stay away from medibank. Very frustrating
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3.9
Overall Rating
17 reviews
- Awesome 3
- Good 3
- Average 1
- Bad 1
- Terrible 9
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1.0
Terrible customer service ...
Customer over 7 years for two dog policies. Charging me over double cost of new policy customers. Don...
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1.0
HORRIBLE
Have no idea what they are doing. Will do anything to avoid paying out on a claim. Poor service, no c...
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9.0
Money well spent
We had Medibank pet insurance for our dog for over 11 years, only claimed a couple of times but alway...
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