- Overall
8.3Overall
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Customer Experience
8Customer Experience
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Claims Experience
9Claims Experience
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Value for Money
8Value for Money
Medibank Private review by Sarah-Kate
Expensive but worth it
After comparing several plans, I purchased the Gold Paw Cover for my kitty 8 months ago. The plan is expensive but well worth it. The kitty had good poisoning and needed to be treated over 2 weeks. The bill ran into a few thousand dollars but they paid within 1 month after I submitted all the documents. The only downside of the plan is that they limit it pets younger than 9 years.
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3.9
Overall Rating
17 reviews
- Awesome 3
- Good 3
- Average 1
- Bad 1
- Terrible 9
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1.0
Terrible customer service ...
Customer over 7 years for two dog policies. Charging me over double cost of new policy customers. Don...
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1.0
HORRIBLE
Have no idea what they are doing. Will do anything to avoid paying out on a claim. Poor service, no c...
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9.0
Money well spent
We had Medibank pet insurance for our dog for over 11 years, only claimed a couple of times but alway...
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