- Overall
1.0Overall
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Value for Money
1Value for Money
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Claims Experience
1Claims Experience
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Customer Experience
1Customer Experience
Pathetic and useless! Don't waste your time!
They like to take your money but don't pay you out even though the vet was kind enough to assist in filling out the form and attaching ALL the necessary documentation. They then send out a standard letter asking for the same info that you already provided. They can contact the vet directly if they require further information but refuse to! instead they waste both the vet and your time! Useless and they still don't pay you out for your claims!
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1.0
Terrible customer service ...
Customer over 7 years for two dog policies. Charging me over double cost of new policy customers. Don...
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1.0
HORRIBLE
Have no idea what they are doing. Will do anything to avoid paying out on a claim. Poor service, no c...
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9.0
Money well spent
We had Medibank pet insurance for our dog for over 11 years, only claimed a couple of times but alway...
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