- Overall
1.0Overall
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Customer Experience
1Customer Experience
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Claims Experience
1Claims Experience
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Value for Money
1Value for Money
Don’t waste your money
They are a useless company. They will do everything in their power not to pay out a claim. Every claim is a drama that takes weeks to resolve. If your pet has visited the vet prior to joining, they will automatically be labelled with having a ‘pre-existing’ condition and no future cover will be provided for that particular condition/injury/illness, even if it was just a once off visit. So glad I finally cancelled my policy it was a waste of money.
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1.0
Terrible customer service ...
Customer over 7 years for two dog policies. Charging me over double cost of new policy customers. Don...
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1.0
HORRIBLE
Have no idea what they are doing. Will do anything to avoid paying out on a claim. Poor service, no c...
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9.0
Money well spent
We had Medibank pet insurance for our dog for over 11 years, only claimed a couple of times but alway...
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