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overall rating 3.9 13 reviews
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Customer Experience
3.9
- Awesome 1
- Good 4
- Average 0
- Bad 1
- Terrible 7
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Value for Money
3.9
- Awesome 1
- Good 4
- Average 0
- Bad 1
- Terrible 7
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Claims Experience
3.3
- Awesome 1
- Good 1
- Average 1
- Bad 0
- Terrible 7
AVOID!!!!
Insurance for my 3 year old dog (that I have NEVER claimed anything for) has gone from $87 a month to...
Astonishing 247% premium h...
Policy for life - if you can afford the premium hikes!
Pet Plan was always one of the more expens...
Best Insurance experience ...
My puppy had a FREE 6wk Petplan Insurance from the breeder. in the first 4 weeks the pup got into all...
They Just don't Pay
My dog went in to the Vet for an ear cleaning. 9 months later, the dog had an ear haematoma. PetPla...
Ridiculous
Just try to get in contact with them, it's impossible. The waiting time for payment ridiculous. The r...
Will try and get out of pa...
$800 prescription diet, only paid $116.55
Corrupt company. They have taken 6 years of insurance p...
PetPlan are a bunch of inc...
Peplan is the biggest rip off. They try everything to get out of paying claims. They also put up prem...
Any excuse not to pay clai...
They try to find any excuse just not to pay your claim. And on the second time, they will put it as a...
Lifetime cover under the P...
What I liked about petplan is that they offer lifetime cover compared to other insurers who just cove...
Slow claims process
Had pet plan for 3 years. Had to make a claim when our dog cut his paw and had to be operated. The ch...
Cooperative customer servi...
PetPlan had lot of positive reviews so I purchased their Supreme Dog Plan. Unfortunately, our dog was...
Hard to reach on the phone...
They are hard to reach over the phone, and have poor customer service. Claim takes forever and I had ...
Smooth purchase, no proble...
I have just purchased their Standard Dog Plan along with Pet Share option. The purchase was smooth an...
Petplan pet insurance reviews
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