- Overall
9.5Overall
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Customer Experience
9Customer Experience
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Value for Money
10Value for Money
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Claims Experience
N/AClaims Experience
Efficient and easy to deal with
This is the second time I have used 1Cover and did not need to make a claim which is great but having Travel Insurance gave me the peace of mind to enjoy my trip without having to worry.... the first time I used 1Cover I did need to make a claim and I found them very efficient, easy to deal with and the my claim was reimbursed very quickly which is why I went with them again and will use them for my next trip as well. People need to realise a claim is only paid on expenses incurred while overseas. I made the mistake to wait till I got back to Australia for further treatment with doctors, xrays, physio etc and that meant I was out of pocket for all of these expenses!
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