Cancelled Cruise Refund

I had to cancel a 10-day cruise from Sydney up the coast to Port Douglas last October 2023, due to the death of my daughter. I lodged a claim the day after cancelling, 1Cover sent me all the documentation which I completed and returned. 1Cover approved the claim and said the refund would take approximately 10 to 15 days I checked my bank account 4 days later and the full refund was there, how good is that.

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