Exceptional service from go to whoa!

We went with 1Cover primarily because a) they would cover me (over75) and b) they would cover pre-existing conditions. Their customer service has been exceptional form our first contact with the emergency team when my wife was hospitalised in Fiji. We received several calls to check on her welfare and to facilitate the claims process. It was a breath of fresh air to be able to talk to people directly (Brett, Mia, Carol, Kim) rather than to endure multi-level automated menus and overseas-based call centres. The claims process was straightforward and assessment and finalisation much quicker than I expected. I wholeheartedly and unreservedly recommend 1Cover!

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