- Overall
1.3Overall
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Value for Money
1Value for Money
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Customer Experience
2Customer Experience
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Claims Experience
1Claims Experience
AAMI review by Liz
Claim denied for pregnancy and work circumstances
Previously had good customer service from Aami in other insurance departments. This experience has been enough for me to change insurance providers. Was bluntly informed my travel claim to Thailand in Feb 2018 was denied after the customer service agent collected a lot of information from me. Poor phone manner and not handled well by the agent. Since reassured by this website to locate providers who cover pregnancy and changes to work circumstances.
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