Avoid!

Seemingly good value for money and easy to buy online - but don't be fooled!!!. The moment you actually need them i.e. have a claim, they become painfully difficult to deal with. I had submitted documentation including letters from Doctors and travel receipts, that should make it evident what had happened. However, they kept invoking paragraphs that made no sense and inisisting on me going back to doctors to put the same information on their forms. In the end, I dropped my claim, purely because it wasn't worth the time and effort anymore, and I had no confidence that they would come through since new issues kept "coming up". Thankfully, this was only a $500 issue - would hate to think what people do with real emergencies to deal with.

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