Columbus Direct Menendez

Overall
1.0
Overall
Value for Money
1
Value for Money
Customer Experience
1
Customer Experience
Claims Experience
1
Claims Experience

Columbus Direct review by Menendez

Very bad experience with Columbus Direct

Purchase twice this insurance. Of course when your trip goes right everything is perfect as you don´t use it!. Second time my daughter got sick and I claimed flight and hotel. They never paid a penny or anything. No proper answer. Still waiting....

Menendez

17 May 2016, 06:53 AM

Did you like or dislike this review?

Like Or dislike

1 comments on this review

Hi Menendez – we’re very sorry to hear you had such a bad experience with us when your daughter got sick. We’d like to find out more about what happened and help you get your questions answered. Please get in touch with us at [email protected] or via phone on +61 2 9463 3371, so we can look into your claim.

Reply from Columbus Direct representative 19 May 2016, 11:55 AM

Login with

Register

Don't have an account?

Login

Enter your email & password

Login with

Register

Register with Compare Insurance

Display name*

Email *

Password *

Your password must be at least 6 characters.

Verify your password *

Get the best deals from Compare Insurance delivered to your inbox for free.

Just checking you are human

By registering with us, you agree to the terms of our Privacy policy

Columbus Direct review average

6.7

Overall Rating 46 reviews

Awesome 17
Good 7
Average 1
Bad 2
Terrible 17

More Columbus Direct reviews:

Columbus Direct

Seamus Morley 20 January 2021, 22:57 PM

2.7

Rubbish!

I put a claim in after 7 years of paying premium for a canceled flight and associated costs. After 2 ...

0 comments 0 likes 0 dislikes
Columbus Direct

chris 29 June 2020, 23:17 PM

1.0

Thieves

Everything fine until you have to make a claim. Then they avoid you like the plague. Dont return call...

0 comments 0 likes 0 dislikes
Columbus Direct

Vicky Baynes 13 May 2020, 17:14 PM

7.0

2 emails, no response

I have sent 2 emails to customer service asking to amend my travel insurance, one on the 17th of Apr...

1 comments 0 likes 0 dislikes

See more reviews

Very bad experience with Columbus Direct

Menendez

Did you like or dislike this review?

1 comments on this review

Login

Enter your email & password

Login with

Register

Don't have an account?

Login

Enter your email & password

Don't have an account yet?

Login with

Register

Register with Compare Insurance

Rubbish!

Thieves

2 emails, no response

We've helped thousands of Australians find the right travel insurance