Columbus Direct Menendez

Overall
1.0
Overall
Customer Experience
1
Customer Experience
Value for Money
1
Value for Money
Claims Experience
1
Claims Experience

Columbus Direct review by Menendez

Very bad experience with Columbus Direct

Purchase twice this insurance. Of course when your trip goes right everything is perfect as you don´t use it!. Second time my daughter got sick and I claimed flight and hotel. They never paid a penny or anything. No proper answer. Still waiting....

Menendez

17 May 2016, 06:53 AM

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1 comments on this review

Hi Menendez – we’re very sorry to hear you had such a bad experience with us when your daughter got sick. We’d like to find out more about what happened and help you get your questions answered. Please get in touch with us at [email protected] or via phone on +61 2 9463 3371, so we can look into your claim.

Reply from Columbus Direct representative 19 May 2016, 11:55 AM

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Columbus Direct review average

6.7

Overall Rating 46 reviews

Awesome 17
Good 7
Average 1
Bad 2
Terrible 17

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Very bad experience with Columbus Direct

Menendez

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Rubbish!

Thieves

2 emails, no response

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