Overall
3.2
Overall
Customer Experience
3
Customer Experience
Claims Experience
2
Claims Experience
Value for Money
5
Value for Money

Downunder review by AlexWeeman

A harrowing experience

Dealing with the staff of Downunder insurance has been a harrowing experience. Till the time I bought the policy, they regularly followed up and the documentation process was very smooth. But now that I have sent a claim, nobody seems to be available. Their phones lines are always busy and even after sending a written complaint, no action has been taken.

AlexWeeman

12 January 2013, 03:22 AM

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Downunder review average

7.2

Overall Rating 27 reviews

Awesome 6
Good 13
Average 0
Bad 2
Terrible 6

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A harrowing experience

AlexWeeman

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Do Not Use

Dishonest

Super reliable and very pr...

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