- Overall
1.0Overall
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Customer Experience
1Customer Experience
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Value for Money
1Value for Money
SCAMMERS
trip cancelled due to COVID - they wont reissue for same trip rescheduled in May 2021. have offered "as a gesture of goodwill" a prorata rebate - so for a $98 insurance cost I am supposed to be happy with $33 - which they will credit on my next insurance with them. I DON'T THINK SO. It was mentioned that as of January 2020 COVID was a known entity and any insurance purchased after that date would not be refunded. WELL IF YOU KNEW ABOUT IT THEN WHY DID YOU KEEP SEELING TRAVEL INSURANCE
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