- Overall
5.6Overall
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Customer Experience
6Customer Experience
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Value for Money
7Value for Money
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Claims Experience
4Claims Experience
iTrek review by ZoeMac
itrek ok didn't pay claim
itrek is ok to use. I have used them a couple of times. I did try and claim though and it was rejected because my flight was delayed 24hours and tried to get them to pay that but they wouldn't. So I was kinda pissed but then when I spoke to other insurance places its all the same everywhere. Apparently the airline has to cover your cost. Anyhoo spose I'd use them again just wish I knew that before I claimed.
1 comments on this review
They will cover travel cancellations, but 24 hour delay? Always lots of delays on flights across the world, thats life!!
Need to be realistic Zoe, Imagine if they had to compensate for every single traveller with their insurance for flight delays from 30 mins to 24 hours.... theyd go bankrupt, there has to be a line drawn somewhere, dont you think?
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