• Hi Emily,
    I'm sorry to hear that your claims outcome was not what you had expected, I understand that this issue has now been resolved. I regret that we provided you with bad service and a poor customer experience, it is the exact opposite of what we pride ourselves on. Keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review.
    Sophie@itrek
    Reply from iTrek representative
  • Hi Emily,
    I'm sorry to hear that your claims outcome was not what you had expected, I understand that this issue has now been resolved. I regret that we provided you with bad service and a poor customer experience, it is the exact opposite of what we pride ourselves on. Keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review.
    Sophie@itrek
    Reply from iTrek representative